1. What services does RSG LDN LTD provide?
RSG LDN LTD provides private security, site protection and security support services for businesses and organisations requiring services at UK premises, events and commercial projects. Depending on the agreed scope, services may include site guarding, event security, keyholding and contracted security support.
2. Do you provide services across the UK?
Services are arranged for eligible UK-based premises, events and commercial assignments, subject to the location, service requirements and agreed terms.
3. How do I request a service?
Submit an enquiry with the relevant premises, event, location, dates, working requirements and other applicable details. We will review the request, discuss the requirements and provide a quotation where appropriate.
4. What happens after I receive a quotation?
Once the service scope and charges have been agreed, the arrangement is confirmed through the applicable service agreement. The required deposit or service payment can then be made in accordance with the agreed terms.
5. Are the prices shown on the website the full service price?
No. Website prices represent deposits towards agreed services unless expressly stated otherwise. The total cost of a customised assignment is determined by the quotation and service agreement.
6. What payment is required to start an assignment?
The required deposit is determined by the agreed service arrangement. Where a remaining balance applies, it will be payable in accordance with the applicable quotation or service agreement.
7. Do you provide event security services?
Yes. Event security services may be arranged for eligible UK events, subject to the event details, required duties, staffing arrangements and applicable legal requirements.
8. Do you provide site guarding?
Site guarding may be provided for agreed UK premises and commercial locations. The scope, working hours and duties are confirmed before the service begins.
9. Do you provide keyholding services?
Yes, where keyholding is within the agreed service scope. Relevant access information, keys, instructions and response arrangements must be provided by the customer as agreed.
10. Are SIA-licensed personnel used where required?
Where a particular duty requires an SIA licence, the relevant assignment is arranged in accordance with applicable UK requirements, including the use of appropriately licensed personnel where required.
11. Can service requirements be changed after confirmation?
Changes may be possible subject to availability, the nature of the requested change and the applicable service agreement. A material change may require a revised quotation.
12. Can I cancel a service?
Cancellation is handled in accordance with the applicable quotation, service agreement and UK law. Where resources have been committed or services have commenced, applicable charges may arise under the agreed contractual terms.
13. What information do I need to provide when requesting a quotation?
Please provide the location, type of premises or event, proposed dates and hours, required service and any relevant access or operational information. Accurate information helps us determine the appropriate scope and quotation.
14. Can businesses and organisations from Europe request UK services?
Yes. RSG LDN LTD is UK-based and accepts enquiries from European businesses and organisations requiring agreed services for eligible UK premises, events or commercial projects.
15. How can I contact RSG LDN LTD?
RSG LDN LTD
210 Seven Sisters Road, London, England, N4 3NX
Telephone: +44 20 8356 2741
Email: operations@rsgsecurity.online