RSG LDN LTD respects the privacy of visitors, business customers and individuals who contact us through our website. This Privacy Policy explains how personal information is collected, used and handled when you enquire about or purchase our private security, site protection and security support services.
1. Data Controller
The data controller responsible for personal information processed through this website is:
RSG LDN LTD
210 Seven Sisters Road, London, England, N4 3NX
Email: operations@rsgsecurity.online
Telephone: +44 20 8356 2741
2. Information We Collect
Depending on your interaction with us, we may collect information such as your name, business or organisation details, email address, telephone number, billing details, service requirements, UK premises or event information, quotation details, correspondence and transaction information.
We only request information that is relevant to handling enquiries, arranging agreed services, administering payments and managing our business relationship.
3. How We Use Information
Personal information may be used to:
- respond to enquiries and quotation requests;
- assess and confirm requested services;
- communicate regarding premises, events or commercial assignments;
- prepare and administer service agreements;
- process deposits and other agreed service payments;
- arrange and administer contracted services;
- maintain business and transaction records;
- comply with applicable legal and regulatory obligations; and
- protect the legitimate interests of RSG LDN LTD in relation to contractual and commercial matters.
Website prices represent deposits towards agreed services unless expressly stated otherwise. Information relating to deposits, quotations, agreements and payments may therefore be processed as part of the relevant customer and service record.
4. Lawful Basis for Processing
RSG LDN LTD processes personal information where there is an appropriate lawful basis under applicable UK data protection legislation. Depending on the circumstances, this may include taking steps at the customer’s request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing legitimate business interests where applicable.
5. Service Information
Customers may provide information concerning a premises, event, access arrangements, service requirements or other operational matters when requesting a quotation or arranging services.
Such information is used only as reasonably required to assess, administer and perform the agreed services and to manage the associated business relationship.
6. Payment Information
Payment information is processed for the purpose of completing deposits and other agreed service payments. RSG LDN LTD does not request unnecessary payment information through enquiry forms.
7. Disclosure of Information
Personal information may be disclosed where reasonably necessary for the provision and administration of agreed services, business operations, legal compliance, accounting, professional advice or other legitimate business purposes.
Information is not sold as a commercial mailing list or disclosed for unrelated purposes.
8. Data Retention
RSG LDN LTD retains personal information only where reasonably necessary for the purposes for which it was collected, including contractual administration, accounting, legal compliance, record keeping and the establishment, exercise or defence of legal claims.
9. Data Security
RSG LDN LTD applies appropriate organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure or loss. No method of electronic transmission or storage can eliminate every possible risk, and information is handled according to applicable data protection requirements.
10. Your Data Protection Rights
Subject to applicable UK data protection law, individuals may have rights concerning their personal information, including the right to request access, correction, restriction of processing, objection to certain processing, or deletion where legally applicable.
Requests concerning personal information may be made using the contact details below.
11. Cookies
Our website may use cookies and similar technologies that are necessary for website operation, preferences, analytics or other permitted purposes. Where consent is required, non-essential cookies will only be used in accordance with applicable requirements.
12. Contact
For privacy enquiries or requests concerning personal information, please contact:
RSG LDN LTD
210 Seven Sisters Road, London, England, N4 3NX
Email: operations@rsgsecurity.online
Telephone: +44 20 8356 2741
RSG LDN LTD handles personal information in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.